Sourcing service for used & surplus MRO parts[email protected] · +1 (407) 554-4611
MRO Surplus DirectUsed industrial parts
Policy

Warranty & Returns

Last updated: September 26, 2026

30-day functional warranty

Items we sell are covered for 30 days from delivery. If an item does not work as described, email us within 30 days with your invoice number and a short description or video of the problem. We will repair or replace the item, or refund your payment.

What is not covered

  • Damage from incorrect installation, wiring, or use
  • Compatibility with your equipment, unless we confirmed it in writing
  • Normal wear on consumable parts

Returns

Because items are used or surplus, we do not accept returns for a change of mind. Returns are accepted if the item is not as described or does not work, as explained above.

Contact

[email protected]

Suggestions: [email protected]